Effective Date: 04/04/2024
At Wealthwise Nexus Insurance Agency, we are committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us—online or offline.
Wealthwise Nexus Insurance Agency is a licensed insurance intermediary in Kenya, offering a wide range of insurance and financial planning solutions. We are committed to safeguarding the personal data of our clients, prospects, website visitors, and partners.
We may collect the following types of personal information:
Identification Information: Full name, ID/passport number, KRA PIN
Contact Information: Phone number, email address, postal address
Demographic Data: Date of birth, gender, marital status
Financial & Insurance Details: Employment status, income range, insurance needs, policy details, claims history
Website Usage Data: IP address, browser type, pages visited (collected via cookies)
We collect information through:
Our website contact forms or quote request pages
Application and proposal forms (online or paper)
Email or phone communication with our team
Events, webinars, or customer engagement platforms
Third-party referrals (with consent)
Your data may be used for the following purposes:
To provide insurance quotes and advisory services
To process applications, renewals, or claims
To communicate with you about your policy or request
To personalise and improve your experience with us
To send you updates, newsletters, or promotions (you can opt out anytime)
To comply with regulatory obligations (e.g., Anti-Money Laundering laws)
We may share your information with:
Insurance companies or underwriters, for the purpose of arranging cover
Regulatory authorities (e.g., IRA, RBA, KRA), as required by law
Service providers involved in IT support, data processing, or secure storage
Law enforcement where disclosure is legally required
We never sell your personal data to third parties.
We implement reasonable and appropriate security measures—physical, technical, and administrative—to prevent loss, unauthorised access, misuse, or alteration of your personal data.
All data is stored in secure environments, and access is limited to authorised personnel only.
Under Kenya’s Data Protection Act, you have the right to:
Access your personal information
Correct or update your details
Withdraw your consent to data processing
Request deletion of your data (where permissible)
Object to direct marketing or profiling
To exercise these rights, email us at [Insert email address].
Our website may use cookies to enhance user experience, track website analytics, and serve personalised content. You can control or disable cookies via your browser settings.
Our site may contain links to external websites. This Privacy Policy only applies to our website. Please review the privacy practices of any linked third-party sites independently.
We may update this Privacy Policy from time to time to reflect legal, technological, or business changes. The latest version will always be available on our website.
For any questions or requests relating to this Privacy Policy or your personal data, please contact:
Wealthwise Nexus Insurance Agency
Nairobi, Kenya